Privacy Policy

1. Introduction

Online Butcher acknowledges, respects and confirms the client’s rights to privacy and data protection and will take all reasonable measures to have electronic procedures and systems implemented to prevent unauthorised access to your personal information. Online Butcher will manage, distribute and use your personal information as set out in this Policy.

If you only access our website without furnishing us with your personal information, we will not be able to determine your personal information, but only your domain name, browser and operating system. No personal information will be collected without your consent. Online Butcher’s website may contain links to third-party websites. We do not take any responsibility for the privacy policies used by those websites and advise that you familiarise yourself with them before engaging on their sites.

2. What personal data we collect and why we collect it

Should you decide to register as a client or place an order, we may require you to provide us with personal information which identifies you. Such information includes, but is not limited to: your name, surname, email address, physical address, identity number, mobile number, date of birth and gender. Please inform us as soon as reasonably possible of any changes to your personal information.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use Analytics cookies to collect and analyse user activity to help assist with decision making on further improving the site.

We use cookies from third party providers such as Google and Facebook for marketing purposes and information to further improve the site.

We use Google Analytics Remarketing which uses cookies to display Online Butcher ads on Google and other third party providers because you have visited Online Butcher’s site. You can opt out on the Google Ads settings page.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact forms

If you leave a message on our site, your email and name will be used for communication to further assist you.

Email subscription forms

When subscribing to our mailing list, your email is stored with our third-party for the purpose of receiving email promotions via Online Butcher. You can unsubscribe at any point by contacting us or clicking on the unsubscribe link of our promotional emails.

3. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register or place an order on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

4. What rights you have over your data

If you have an account on this site, place and order, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may at any time request that we erase any personal data we hold about you or opt out from receiving electronic communication. For electronic communication received from Online Butcher you can also click on the “Unsubscribe” option at the bottom of the communication’s page.

5. Where we send your data

Visitor comments may be checked through an automated spam detection service.

Visitors cookies are shared with our third party providers like Google and Facebook to enhance Online Butchers promotional offers on other sites.

Visitor name, contact details and shipping address will be used with our delivery provider and supplier in order to get your package delivered to you.

For game meat processing bookings, your contact number, name and email will be shared with the butcher for bookings and further communication.

6. Payment information

Any and all payments made by you to Online Butcher will be facilitated by means of third party payment portals and which is PCI complaint. We will not store any of your debit or credit card information. We also advise that we will only make use of registered financial service providers in respect of online payments.

7. Your contact information

Your contact information will be used for any updates on relevant information or information related to any of our products.

8. Amendments to Policy

Online Butcher reserves the right to amend this Policy from time to time and which will be published on our website.